GENERAL SCHOOL RULES

Lesson Duration & Size:

• Levels 1-5: 30-minute lessons with an average of 10 swimmers per class.
• Older/Advanced Swimmers: 30-40 minute lessons with approximately 15 participants.

The season runs from 1 August 2026 to 31 May 2027, weather permitting.

• Closures: We are closed on all Public Holidays, both days of Eid, and the Saturday of the Midmarmile (14 February 2027). A make-up lesson for the Midmarmile closure will be held on Saturday 17 January 2027.
• Holiday Programmes: The December Holiday Programme is booked and charged for separately from the seasonal fees.
• Special Events: We plan to host our Annual Fun Gala on Sunday 19 March 2026, subject to pool availability and weather conditions.
• Religious Observance: Swimmers observing Ramadhan and not attending classes during March may request a fee break for that month.
• Policy Changes: Dolphins reserves the right to make changes to the draft calendar and of admission.

Fee Schedule

Please ensure you are aware of your seasonal and monthly fees before the season commences.

Payment Terms

• Payment in Advance: Fees are to be paid in advance, by the first lesson of the month.
• Final Settlement: All fees must be paid up in full by the first Saturday of April 2027.
• Missed Lessons: The full seasonal fee is payable. We no longer credit or refund for missed lessons. Make-up lessons will only be considered in exceptional cases with a valid reason for absence.
• Non-Payment: Dolphins reserves the right to hand over unpaid fee accounts to a reputable debt collection agency.

To ensure the safety and enjoyment of all swimmers, please adhere to the following:

Health & Safety

• Illness: Please keep your child at home if they have a contagious illness until they are fully recovered.
• Eating: Avoid eating just before swimming. If needed, have a light snack at least 30 minutes prior to your lesson.
• Pool Deck: No food is allowed on the pool deck.

Arrival & Conduct

• Punctuality: Arrive at least 5 minutes before your lesson time.
• Attire: Wear a proper swimming costume and cap. No jewellery is allowed during lessons.
• Belongings: Place clothes neatly in a swimming bag and dress warmly, especially on colder days.
• Behaviour:
  Do not run around the pool or sit on the pool blankets.
  Do not enter the pool without the teacher’s permission, even during a lesson.
  Listen carefully to your teacher’s instructions.
• Facilities: Use the bathrooms and toilets only in case of an emergency.

Parental Guidelines

• Observation: Only one parent is permitted to observe their child’s lesson at a time.
• Parking: Please do not park in any of our neighbours’ driveways.
• Absenteeism: Please inform our office if your child will not be attending their lesson.

Important Reminders

• Regular attendance will show progress.
• Try not to eat just before swimming but do have something light at least 20 – 30 minutes before your lesson
• Note that no food is allowed on pool deck
• Arrive at least 5 minutes before your lesson time.
• Wear a proper costume and swimming cap.
• Place your clothes neatly in a Swimming bag.
• Dress warmly especially on colder days.
• Use the bathrooms and toilet only in case of an emergency.
• DO NOT run around the pool or sit on the pool blankets.
• DO NOT enter the pool without the teacher’s permission even during a lesson.
• Listen to your teacher’s instructions.
• DO NOT wear any jewellery when attending lessons.
• Should your child have a contagious illness we ask that they stay away from class until they have fully recovered
• Please do not park in any of our neighbour’s driveways.
• ONLY ONE PARENT IS ALLOWED TO OBSERVE THEIR CHILD’s LESSON AT A TIME
• please inform our office if your child is not attending their lesson.